Aged Care

We understand the unique challenges faced by aged care providers during this time of significant transformation. With changing demographics, evolving regulations, and rising consumer expectations, the need for effective solutions is more pressing than ever.

At Connected Health, we offer comprehensive Connected Aged Care Solutions designed to address these challenges with empathy and expertise.

Our solutions go beyond smart communication devices, incorporating mobility, interoperability, and workflow optimisation to keep your team connected and efficient. With a strong focus on security and the highest standards of safety and compliance, we empower you to deliver compassionate, personalised care with confidence.

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Mobility

Our mobility solutions help aged care providers stay connected and responsive to residents' needs. Through wireless smart devices and specialised apps, we enhance communication and streamline workflows, supporting compassionate, efficient care.

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Interoperability

Using our healthcare expertise, we carefully assess your systems and workflows and deliver integrated solutions that ensure seamless, reliable interoperability through testing.

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Workflow

Our solutions break down information silos, delivering essential resident data to care staff in real time. By consolidating voice, text, alerts, and alarms onto one device; care staff can collaborate seamlessly and make informed decisions.

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Cybersecurity

Enhance aged care with a "secure by design" wireless network, safeguarding resident data while enabling efficient staff operations, seamless documentation, and enhanced safety—boosting care quality, privacy, and operational excellence.

Featured Use Cases

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Resident Care

Jacob, a Personal Care Worker at Connected Aged Care Home, uses a single smartphone to manage his tasks while caring for Mary, a resident. As he enters her room, the Care app automatically detects his location. By tapping his Staff Badge ID, he instantly unlocks his phone and logs into the necessary applications. The app displays Mary's care record and required tasks, allowing Jacob to update information in real-time without returning to the nurses' station. This technology streamlines workflows, improves data security, and reduces administrative tasks, enabling Jacob to engage meaningfully with Mary and fostering a stronger carer-resident relationship with better care outcomes.

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Quality and Compliance Obligations

Leanne, the new Quality Officer at Connected Aged Care, oversees data collection in the Clinical team, including Care Minutes tracked by the Care app. Care Minute reporting shows carers like Sarah spending extra time with residents, beyond AN-ACC standards. Leanne shares Mary's report with the AN-ACC Funding Manager for review, ensuring care meets regulatory standards and identifying cases needing additional funding. Automated logging simplifies her duties and strengthens the provider's compliance and care quality. By streamlining data oversight, Leanne can focus on maintaining high standards in resident care, enhancing both operational efficiency and funding alignment.

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Mobile Device Management and Security

In aged care, mobile device management (MDM) and security are essential for care teams to provide attentive, safe support to residents. With zero-touch provisioning, devices are quickly set up and managed remotely, allowing staff to focus on care rather than technical issues. Enhanced security through Single Sign-On (SSO) ensures that carers access only the applications they need, so sensitive tasks-like documenting resident information in the Care app-are handled with privacy and care. SSO also prevents accidental data sharing, keeping resident information secure. This use of technology enables staff to deliver attentive, reliable care that supports residents' well-being.

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Document Care Minutes

As a caregiver attends to a resident, they can effortlessly update the resident’s record using a care app on their smartphone. During the interaction, the app discreetly logs care minutes, ensuring every moment of care is accurately recorded. Once the caregiver completes their task and exits the resident's room, the app automatically stops logging care minutes. This seamless functionality operates in the background, requiring no additional action or intervention from the caregiver, enabling them to focus entirely on providing quality care.

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Secure Networks

A secure, integrated wireless network in aged care facilities protects sensitive resident data by separating it from guest internet access, ensuring privacy and security. This "secure by design" infrastructure supports essential tools and apps used by nursing and care teams, enabling efficient workflows and enhanced safety features. By underpinning seamless care documentation and other critical operations, the network improves care quality, boosts operational efficiency, and delivers a faster return on investment, making it vital for modern aged care facilities.