October 24, 2025
When we talk about digital transformation in healthcare, the focus is often on clinical care — improving patient outcomes, supporting clinicians, and driving smarter decisions at the bedside. But behind the scenes, there’s an entire network of people and processes that keep hospitals running. From logistics to inventory and administration, these non-clinical operations are just as vital to delivering safe, efficient care.
In a recent Connected Health conversation, Will Mobley from Honeywell shared how technology that’s been tried and tested in industries like logistics and manufacturing is now being applied to healthcare to streamline workflows, modernise systems, and help staff work smarter.
According to Mobley, hospitals are now prioritising three key areas: connectivity, user experience, and modernisation. It’s not just about what happens in clinical spaces anymore. It’s about making sure everyone, from supply chain teams to lab couriers and admin staff, has the tools they need to do their jobs efficiently.
For example, Honeywell’s mobile devices and scanning tools are helping hospitals automate processes that were once manual or paper-based. Staff can now track supplies, specimens, or even patient samples in real-time, improving accuracy and saving hours every day. Even patient check-ins are becoming smoother, with tablet-based kiosks that allow patients to scan, register, and head straight to their appointments without the long wait.
Looking ahead, AI and data analytics are set to play an even bigger role. With predictive tools, hospitals can spot issues before they cause downtime, allocate resources more effectively, and support staff with real-time insights. It’s all part of building a connected, data-driven ecosystem that supports the people who keep healthcare moving.
As Mobley put it, people will always be at the heart of healthcare — technology’s role is to enable them. The future is about empowering connected workers with intelligent, mobile tools that simplify tasks and create space for what really matters: patient care.
Watch the full conversation between Connected Health and Honeywell’s Will Mobley to hear more about how healthcare is redefining efficiency beyond the bedside. Thank you, Will, for sharing your insights with us.
Will Mobley, strategic account manager, healthcare, Honeywell
Will is a Strategic Account Manager in the Healthcare vertical across the United States and Canada, supporting large hospital networks with tailored technology solutions designed to improve operational efficiency and patient outcomes. With a strong background in healthcare and product marketing, he helps guide strategic initiatives that address the real-world challenges faced by healthcare providers. Will collaborates with channel partners and technology vendors to deliver integrated solutions spanning hardware, software and services, ensuring they align with the evolving needs of modern healthcare environments.
